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October 31, 2021 · OPINION

Not a “seamless” bank transition for some

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By Joe David

I am writing this letter as a public service for customers of The Fauquier Bank.

As many of you know, the bank became part of Virginia National in April. To my surprise, I learned quite by accident last week that the sale of bank to Virginia National wasn’t seamless for customers. I was just told then that the Federal Reserve has given the Virginia National Bank a new routing number. Without informing all its customers, this information wasn’t openly shared.

As many know, any change in routing numbers could adversely impact those who have automatic deposits and payments. Therefore, neglecting to make note of this change could have dire consequences.

I learned Monday, after talking to an officer at the bank, that the old routing number still works and it will not be an issue indefinitely for most matters.

But, if you use checks and try to cash them, it may be a problem. My Solution: Change the routing number for all future transactions and have new checks issued to you. I would also be adamant and have the bank pay for the new checks, if there is a charge. After all, it is only fair. It is a problem they created and ignored by not informing customers with reliable information in a timely manner.

If you have any questions about this change and its impact on you, you should notify Virginia National (540-347-2700) for more information.
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